Terms Of Service

By using this website or engaging with Royal Shell Facilities through our live chat feature, you agree to the terms outlined below.

1. Services Offered

Royal Shell Facilities provides professional vacation rental cleaning and property maintenance services. Services are scheduled directly via live chat, email, or phone call.

2. Scheduling and Quotes

Quote requests and service inquiries are submitted via our live chat or by calling us. Once a quote is approved, we will confirm the scheduled service date and time.

3. Communication Consent

By providing your phone number, you agree to receive SMS and/or email communications about:

  • Appointment confirmations

  • Service updates

  • Follow-up requests or surveys

You may opt out at any time by replying “STOP” to our SMS messages.

4. Payment Terms

All quotes are provided based on the scope of services requested. Payment terms will be discussed and agreed upon prior to the start of any service. Additional charges may apply for same-day or emergency services.

5. Cancellations

If you need to cancel or reschedule, please notify us at least 24 hours in advance. Last-minute cancellations may incur a fee.

6. Limitation of Liability

Royal Shell Facilities is not liable for any indirect or incidental damages resulting from your use of this website or our services. We take all reasonable steps to ensure quality and satisfaction.

7. Website Usage

You agree not to use our site for any unlawful or abusive purposes. Content on this site is protected and may not be copied or reproduced without permission.

8. Changes to Terms

We may update these Terms from time to time. Your continued use of the site or services constitutes acceptance of the revised Terms.

If you have any questions, contact us at:
Royal Shell Facilities

239-205-0789

royalshellllc@gmail.com or

office@smokymountaincleaning.com